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SUPPORT

I just signed up. How do I create my Password?

To CREATE or RESET your PASSWORD…

GO to  https://engage.vitalrevival.org/login/


CLICK –– Need Your Password?––at bottom of login box.

ENTER your email ––the same email you signed up with –– in the form that appears.
(Our system recognizes your unique email id to grant your access.)

CHECK your email inbox for an auto-generated message from WordPress
“[Vital Revival Institute] Password Reset”
Please allow up to 15 minutes for arrival in your inbox.
Still don’t see it? Check “Promotions,” “Spam” or “Junk” folders in your email client.

CLICK the link in the email.

ENTER a password of your choice in the form that appears.

Now you can LOG IN here: https://engage.vitalrevival.org/login/

How do I reset my Password?

To RESET your PASSWORD…

GO to  https://engage.vitalrevival.org/login/


CLICK –– Need Your Password?––at bottom of login box.

ENTER your email ––the same email you signed up with –– in the form that appears.
(Our system recognizes your unique email id to grant your access.)

CHECK your email inbox for an auto-generated message from WordPress
“[Vital Revival Institute] Password Reset”
Please allow up to 15 minutes for arrival in your inbox.
Still don’t see it? Check “Promotions,” “Spam” or “Junk” folders in your email client.

CLICK the link in the email.

ENTER a password of your choice in the form that appears.

Now you can LOG IN here: https://engage.vitalrevival.org/login/

Help! I can't log in.

ENTER the RIGHT EMAIL ID
When you go to log in, you must ENTER the email address associated with your Vital Revival Institute account.
This is the email you signed up with, or subsequently updated to.

Our system recognizes your unique email id to grant your access.
If you mistakenly enter the wrong email address, you can’t log in.

FIND Your EMAIL ID
If you possess multiple email addresses, and you’re not sure which is associated with your Vital Revival Institute account,
you can SEARCH your email client for program emails from engage@vitalrevival.org
NOTE the email address
receiving these. This is your Vital Revival Institute user id.

If you need to RESET your PASSWORD…

GO to  https://engage.vitalrevival.org/login/


CLICK –– Need Your Password?––at bottom of login box.

ENTER your email ––the same email you signed up with –– in the form that appears.
(Our system recognizes your unique email id to grant your access.)

CHECK your email inbox for an auto-generated message from WordPress
“[Vital Revival Institute] Password Reset”
Please allow up to 15 minutes for arrival in your inbox.
Still don’t see it? Check “Promotions,” “Spam” or “Junk” folders in your email client.

CLICK the link in the email.

ENTER a password of your choice in the form that appears.

NOTE your password to refer to later.

Now you’re ready to login!

When you’re ready, LOG IN here:  https://engage.vitalrevival.org/login

 

I can't seem to access all my content. How can I get more?

To support your focus and prevent overwhelm, Vital Revival Institute  programs are designed to give you a great experience and a transformative outcome.
Each course introduction clarifies how you can expect content to become available.
Content may be released based on COMPLETION of certain objectives, based on TIME, or a combination of both.

Some content is released based on a combination of objective completion and time.

COMPLETION-Based Content Release:
(For example, once you complete Lesson One, you gain access to Lesson Two.)

Completion is attained when ALL objectives have been met and boxes ticked/checked off.
Some objective boxes are automatically checked off by our system, such as when you pass a quiz or watch a video.
Other objectives require that you check the box yourself to confirm you’ve completed the associated activity.

After you’ve completed and checked off all objectives in a lesson,
REFRESH the page to update objective completion status.
When the page reloads, a check mark should appear next to each completed objective.
When all lesson objectives are completed, REFRESH the page and your browser to update your account status and gain access to your next lesson.

TIME-Based Content Release:
(For example, week by week, or stage by stage.)
You’ll notice menu items appearing each week, or at the start of each stage of your program.

If you’re denied access you feel you should have, or have questions about what to expect, please email us at support@vitalrevival.org

My 'Account' page isn't showing my information. Is something wrong?

If you’ve just updated your unique email id or reset your password, our system needs to resync.
Please ALLOW a few minutes to pass.
RELOAD the page, and your updated information should appear.

This site isn't loading dependably. What can I do?

Try taking these steps to clear potential obstacles preventing the reliable loading of this site:
1. CLOSE the browser, reopen, and reload the page.
2. KEY IN Ctrl-F5 to reload page, bypassing local cache.
3. CLEAR cookies associated with the domain. RELOAD.
4. USE another browser.
5. DISABLE add-ons and scripts that may be running in the background.
6. CONFIRM site isn’t blocked by security software, firewall, hosts file, or adblocker.
7. RESET internet connection and router.
8. RESTART computer.

Tried these steps and still can’t load?

You can also try loading other sites to confirm the problem isn’t general, unrelated to this site.
If it is, you might call your internet company to report the problems and ask for their help.

If you’re having issues you think we can help solve, please let us know!
EMAIL us at support@vitalrevival.org

How does Vital Revival Institute protect my personal data?
To best protect your security, our system does not generate or save your password.
Instead, you maintain full control of creating, self-storing (if you choose) and/or resetting your login password
for access to your programs and content at Vital Revival Institute.
None of our staff or email service providers can see your password, at any time.
Once created and each time you change or reset it, your password is automatically encrypted by WordPress, and is never shared with us.
Are there guideliness for enhancing my password security?
When you create or reset your password, consider these tips to maximize security:
• Don’t use a password you’ve used here before.
• Use at least 8 characters, ideally a combination of letters and numbers.
• Don’t use words from the dictionary, names of places or people you know, phone numbers or other personal information.
• Don’t use the same password for multiple online accounts, especially security-sensitive accounts like social media, banking, etc.

Still need help?
EMAIL SUPPORT
We’ll reply as quickly as we can.