FAQS • FREQUENTLY ASKED QUESTIONS
Q: I completed a lesson and want to move on to the next lesson but I do not have access. How do I move forward?
Access to a lesson will unlock once ALL of the objectives from the previous lesson have been checked off. The objectives checklist resides on the main page of each lesson. Manually check off objectives that you have completed and be sure to REFRESH the page once this is done. Blue checkmarks should appear to confirm that you have checked off each task. If you continue to experience an access blockage after refreshing the page AND your browser, please email us at email@example.com for assistance.
Q: The log-in page at engage.vitalrevival.org isn't loading. What can I do?
You can try a couple things to load engage.vitalrevival.org correctly:
1. Close the browser, reopen, and reload the page.
2. Try the shortcut Ctrl-F5 to reload the page bypassing the local cache.
3. Remove cookies associated with the domain. Reload.
4. Try another browser available on your system or a mobile browser.
5. Try to disable add-ons and scripts that may be running in the background.
6. Make sure the site is not blocked by security software, firewall, hosts file, or an adblocker.
7. Reset your internet connection. Restart your computer and router.
If you’re tried these steps, and still have problems loading http://engage.vitalrevival.org,
send us a message through the CONTACT page.
Q: Help! I can't log in. What should I do?
1st – When you log in, make sure you’re typing in the same email address you signed up with.
Our system recognizes your unique email id to set your access permissions.
2nd – If you can’t remember your password, you can get a new one!
To reset your password, CLICK ON> “Lost your password?” in the login box.
Type in your email id and look for an email with a link you can click on to reset your password.
Q: My Account page is suddenly empty. What should I do?
If you’ve just updated your unique email id or reset your password, our system needs to resynch.
Just reload the page, and your accounts page should appear with your updated information.
Q: Is there a time limit for completing a course? Will my access expire?
Once you’ve purchased a course, access is yours for as long as the course is hosted here in ayurmama’s treasure box!
You can complete your course at any time.
Q: Do I need to purchase books or additional materials? What background knowledge do I need to have?
The user does not need to purchase any additional materials to complete or fully benefit from any tool or course. No prerequisites are required.
Q: Why can’t I receive access to all of the course material at once?
Stage-release courses, such as Know Your Nature, drip access based on the completion of your course objectives such as homework and labs. Complete the objectives and you will gain access to more material along the way. We structured the course in this fashion to help the student integrate content and to foster an attitude of active participation.
Q: Can I start a course at any date/time?
If the course has been launched, then yes! Check your email for course launch dates. Otherwise, you may start any course at any date/time.
Q: How long will it take for me to complete a course?
Most course lessons can be completed in under an hour.
If you’re taking a live course, we recommend that you “track along” with content week by week, if possible if you’ll gain more momentum by sharing the pace with others in your group. However, if it works best for you to stagger your content times, you can do that, too. Everything is designed for your convenience and flexibility.
Like a good mother–
we really and truly want you to have everything you need!
Here’s a list of every question we think you might have–and our best answers.
If you can’t find the answer you need, reach out through the form on the Contact page.
We’re here for you!